Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Eric Schubert

Lüderitzstraße 11

71634 Ludwigsburg

Germany

Telephone:+49-7141-4879839
Email: info[at]labs-electronics.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

Browser type and browser version

Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions.
We may transfer this data to our distribution partners in order to provide you price information and technical specifications as well as order fulfillment, customer support, and marketing activities. By using our services, you consent to the transfer of your data to our distribution partners per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

4. Data Transfer

Purpose of Data Transfer

We may share your personal data with our authorized distribution partners for the purpose of providing you with our products or services. This includes order fulfillment, customer support, and marketing activities.

Legal Basis: The transfer of data to our distribution partners is based on legitimate interests (Article 6(1)(f) of the General Data Protection Regulation – GDPR). Our legitimate interest lies in ensuring efficient business operations and enhancing customer experience.

Types of Data Shared: 

The data shared may include:

• Contact information (e.g., name, email address, phone number)
• Request or order details
• Technical questions
• Product related interests and preferences

Security Measures

We have implemented appropriate technical and organizational measures to protect your data during transfer. Our distribution partners are bound by confidentiality agreements and comply with data protection laws.

Retention Period

Data shared with distribution partners will be retained only for as long as necessary to fulfill the intended purpose.

Your Rights

You have the right to access, rectify, or delete your personal data. If you wish to exercise these rights or have any concerns, please contact our data protection officer.

Companies that might receive shared data

• Heilbronn Trading Company GmbH, Gartenstr. 97, 74076 Heilbronn, Germany
  (worldwide markets: EMEA, Americas, Australia, Asia except Japan)
• Pneum Corperation, 5 Chome-15-3 Minamikoshigaya, Koshigaya, Saitama 343-0845, Japan
  (only Japanese market)

5. Remarks to the Business Modell of LABS electronics

LABS electronics is a business-to-business (B2B) enterprise for scientific equipment. Consequently, we only carry out transactions with legal entities.

Our business relationships is based, among others, on communication with customers and other clients and prospects in the field of scientific research. These companies are diversified into vertical and horizontal functions or areas. For communication purposes, companies use email addresses and names that are assigned to the respective functions or areas of the company. We consider the respective address information as a placeholder in the sense as described above. We use these for business development and continuation of business. In no case are individuals standing behind the names of business partners in the role of a consumer.

When individuals change their role, their address information is changed or deleted. In connection with the initiation, development, and continuation of respective business relations, such communication is an interoffice communication and does not constitute other purposes. For technical and simplification reasons, we occasionally use commercially available software that enables the change or the deletion of the contact data automatically.

Our web presence is for information and requests only. Online orders in the sense of a binding transaction by a suitable system are technically not possible. Transactions are always based on signed definitive agreements, following direct communication with our partners.